1. General Acknowledgment of Risk
When customers place an order on our website, they accept that online shopping naturally involves certain risks. Although we make every reasonable effort to present accurate descriptions and true-to-life visuals, slight differences in color, fabric quality, style appearance, or finishing may appear due to device display variations, lighting settings, and individual interpretation. We strongly encourage users to carefully review product information and connect with our support team for clarification before confirming a purchase.
2. Product Availability and Inventory Risk
Every item featured on our platform depends on stock status. While we regularly monitor inventory and update listings, sudden demand increases or technical system limitations may occasionally result in mismatched availability. In such circumstances, we may cancel, update, or postpone orders as necessary. Should a situation arise, the concerned customer will receive timely communication, along with available solution options or applicable refunds.
3. Color Representation Disclaimer
We make sincere efforts to ensure product colors appear as close to reality as possible. However, due to differences in device screens, brightness levels, and lighting environments, displayed shades may vary slightly from the physical item. Such deviations are normal and shall not be viewed as product defects or misrepresentation claims.
4. Shipping and Transit Risk
Once your purchase leaves our warehouse and is handed to our logistic partners, its transport is dependent on external carriers. While we collaborate with reliable delivery companies, unanticipated events may occasionally cause transit delays, product damage, or loss, which are outside our control. If any delivery concerns arise, we will support customers and take necessary steps to assist with resolution. Buyers should contact our support team immediately if a shipment-related issue is observed.
5. Third-Party Content and External Risks
Our platform functions independently and does not promote or partner with any external sites or third-party services. We are not associated with any other websites, and any false claims of affiliation should be treated with caution. If you come across outside sources misusing our brand or pretending to represent us, kindly bring it to our notice. We are not liable for interactions, purchases, or outcomes resulting from such unauthorized external content or platforms.